Wednesday, November 20, 2019
Electronic word of mouth (eWOM) Assignment Example | Topics and Well Written Essays - 250 words
Electronic word of mouth (eWOM) - Assignment Example The eWOM as a marketing strategy depends on how the organizations trigger the altruistic motives of the consumers so that they can be advocates of the companyââ¬â¢s brand on an online platform through relaying of feedback. They could do this by developing catchy ad messages to relay via the internet to their customers hence offering an excellent base for interaction to generate a good eWOM in customers. The outfit concerning eWOM should bring forth returns to either the company or the individual who has invested time in knowing. Expertââ¬â¢s opinion is very strong in eWOM compared to any other opinion. Because they will use the eWOM platform to offer professional counsel and as such demand incentives, the economic returns are tenable. What the expert think about your product will determine the consumption rate. When experts pass negative opinions via eWOM in a faster way than positive opinions, consumers scare from the product. However, when it comes to incentives, they will work in a manner to suit the
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